Privacy Policy

Privacy Policy

Last updated: November 8, 2026

Ojai Essentials LLC ("we," "us") operates ojaiessentials.com. This policy explains what personal information we collect, how we use it, and your choices.

Information we collect

• Information you give us: your name, email, phone number, shipping and billing address, order details, personalization text, and messages you send us.
• Payment information: payments are processed securely by our payment providers, including Stripe and SHOPLINE Payments. We do not store your full card number.
• Information collected automatically: device and browser information, IP address, pages viewed and how you use our site, collected through cookies and similar technologies.

How we use your information

• To process, ship and support your orders
• To respond to your questions and requests
• To send marketing emails if you've signed up. You can unsubscribe anytime using the link in any email.
• To improve our website, products and advertising, and to help prevent fraud

Who we share it with

We share information only with service providers who help us run our business, such as our ecommerce platform (SHOPLINE), payment processors, shipping carriers, email marketing tools, and analytics and advertising partners such as Google and Meta. We do not sell your personal information.

Cookies and advertising

We use cookies and similar tools, including Google Analytics and advertising pixels, to understand site traffic and show relevant ads. You can control cookies through your browser settings and opt out of personalized Google ads at adssettings.google.com.

Your rights

Depending on where you live, including California, you may have the right to access, correct or delete your personal information, or to opt out of certain sharing. To make a request, email ojaiessentials@gmail.com.

Data security and retention

We use reasonable safeguards to protect your information and keep it only as long as needed for the purposes above or as required by law.

Children

Our site is not directed to children under 13, and we don't knowingly collect their information.

Changes

We may update this policy from time to time. The date above shows the latest version.

Contact

Ojai Essentials LLC, Ojai, California. Email ojaiessentials@gmail.com or use our Contact page.