Terms of Service

Terms of Service

Last updated: November 8, 2026

These terms apply to your use of ojaiessentials.com and purchases from Ojai Essentials LLC ("we," "us"). By using our site or placing an order, you agree to these terms.

Products

Our products are handmade in small batches, so color, scent strength and appearance may vary slightly from photos. Our products are for external use only. Please review the ingredients before use, patch test if you have sensitive skin, and stop use if irritation occurs. Keep candles away from children, pets and flammable materials, and never leave a burning candle unattended.

Orders and pricing

All prices are in US dollars. We may refuse or cancel an order, for example if a product is unavailable or a pricing error occurs, and we'll refund any payment in full. Promotions and discounts can't be combined unless stated.

Personalized orders

For personalized items, you're responsible for checking the spelling and details you provide. We print exactly what you submit. You confirm you have the right to use any names, logos or text you send us.

Shipping, returns and refunds

Please see our Shipping Policy and Return & Refund Policy, which are part of these terms.

Intellectual property

All content on this site, including text, photos, logos and product names, belongs to Ojai Essentials LLC and may not be used without our permission.

Limitation of liability

To the fullest extent allowed by law, our liability for any claim related to a product or order is limited to the amount you paid for that order.

Governing law

These terms are governed by the laws of the State of California.

Changes

We may update these terms from time to time. Changes apply to orders placed after the update.

Contact

Email ojaiessentials@gmail.com or use our Contact page.