Shipping Policy

Shipping Policy

Free US shipping

Every order ships free within the United States. We currently ship to US addresses only.

Processing time

• In-stock items ship within 1 to 3 business days.
• Personalized and custom orders (custom labels, proposal boxes, corporate gift boxes and personalized favors) are made to order and ship within 5 to 7 business days.
• Large or wholesale orders may need extra time. We'll contact you with a timeline if so.

Delivery

Orders ship from Ojai, California. Most US orders arrive within 2 to 7 business days after shipping. You'll receive a tracking number by email as soon as your order ships.

Event dates

Ordering for a wedding, shower or corporate event? Message us through our Contact page before you order and we'll make sure your order arrives in time.

Lost or damaged packages

If your package arrives damaged or tracking shows no movement for 7 days, email ojaiessentials@gmail.com and we'll make it right.